Custom assistance

Shape your outing as you wish, there are thousands of ways to enjoy the Pyrenean landscapes!

Choose your route

To meet your expectations, Tourmalet Experience offers to accompany you on the routes of your choice. Planning an outing sometimes takes a long time, we want to avoid all the logistical constraints. From your starting point to your arrival, we are there to ease your adventure.

The advantages of the customized assistance

Included in the offer:

• An assistance vehicle reserved for you;
• A technician able to help you with basic repairs;
• A spare road bike or an electric bike in case of technical or physical failure;
• Liquid and solid refueling.

Opting for Tourmalet Experience’s personalized assistance means choosing simplicity.

How to book your assistance

To make a reservation for personalized vehicle assistance, please send us an e-mail with the following information:

• The desired day and time for departure
• Your place of departure
• The route you want to take
• The number of people participating

We’ll respond to your request as soon as possible.

As a reminder :

We have to check the availability of the vehicle, other way we won’t be able to assist you.

When planning your outing, pay attention of the passes’ opening dates.